Go 111 Privacy Policy
Last updated: January 2026 — This policy explains in detail how safely your personal information is handled by us.
What Information We Collect
When you register and use the go 111 platform, we collect various types of information. This data is used to manage your account, maintain security, and improve the quality of our services. The different categories of information we collect are explained in detail below.
Account Information
At registration, we collect your name, date of birth, mobile number, and email address. For account verification, we may also request your National ID or another approved identity document. This information is used solely to confirm your identity and ensure compliance with applicable regulations. Providing accurate details is essential for the security of your account and smooth payment processing. You can update your profile information at any time.
Device & Browser Information
When you use the go 111 platform, your device type, operating system, browser name and version, and IP address are collected automatically. This information is used to monitor platform security and resolve technical issues. It also helps detect unusual login activity or suspicious behavior. We analyze device data to optimize your overall experience for mobile.
Payment & Financial Information (BDT)
During deposits and withdrawals in BDT, we collect your mobile banking number (bKash, Nagad, Rocket) along with relevant transaction details. This information is stored using full encryption and is used exclusively for payment processing. We do not collect or store complete bank card numbers or PINs. All financial transactions are recorded in secure logs for audit purposes.
Usage Data
We collect behavioral data including how long you stay active on the platform, which games or betting sections you use most, which pages you visit, and how you navigate. This directly helps us improve our service quality and user experience. Usage data also enables us to deliver personalized promotions and bonus offers. However, this information is never sold to third parties in a way that identifies you.
How We Use Your Data
Go 111 uses the information it collects solely for specific, legitimate purposes. We never process your data for unnecessary or unauthorized ends. The primary purposes for which your information is used are clearly outlined below.
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Account Management & Verification:
Your information is used to create your account, secure your login, and verify your identity. It also supports age verification and fraud prevention in line with applicable regulations. If unusual activity is detected on your account, we are able to take immediate action.
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Payment Processing:
Financial information is required to process BDT deposits and withdrawals and to ensure transaction security. All payment activity is handled through a secure gateway. In the case of any disputed transaction, information is verified to provide a prompt resolution.
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Customer Service & Support:
Your data is used to resolve issues and complaints quickly and to provide personalized support. Our support team can assist you more effectively by reviewing your account history.
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Service Improvement & Personalization:
We analyze usage patterns to make the platform better and easier to use. Your data also helps us deliver relevant promotions, loyalty offers, and exclusive benefits. All analysis is conducted in a fully secure environment and is never sold to third parties.
Cookies & Tracking Methods
The go 111 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow the website to remember your preferences and session information. Full details of our cookie practices are provided below.
Essential Cookies
These cookies are essential for the platform to function. They keep your login session active, validate security tokens, and save form data. The platform cannot operate normally without them and they cannot be disabled.
Functional Cookies
These cookies remember your language preference, display settings, and personalized experience. They save you from having to reconfigure the same settings on every visit. The data collected by these cookies is used solely to store your personal preferences.
Analytics Cookies
Analytics cookies help us understand which parts of the platform get the most traffic, how quickly pages load, and where users run into difficulties. This data is entirely anonymous and analyzed only at an aggregate level. You can disable these cookies in your browser settings, though some features may become limited as a result.
Data Retention & Security Measures
Go 111 applies industry-standard security technology to protect your personal information. All data is stored on servers secured with modern encryption. We conduct regular security audits and are prepared to respond swiftly to any security threat.
All communication between your browser and our servers is encrypted using SSL/TLS technology, ensuring that your data cannot be intercepted or read during transmission.
Personal and financial data is stored on secured servers in a controlled environment. Only authorized personnel have access to the information they need, and all access is logged.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a limited period to meet legal obligations. Any additional data is automatically deleted once the defined retention period expires.
In the event of a security breach, we will notify affected users through all available channels within 72 hours. Immediate steps will be taken to contain the damage.
Sharing Data with Third Parties
Go 111 never sells your personal information to advertisers or unauthorized third parties. In certain limited situations, some information may be shared. Those situations are clearly outlined below, and in each case we take every precaution to protect your interests.
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Payment Processors:
Necessary information is shared with authorized mobile banking and payment service providers to process BDT transactions. These providers follow their own strict privacy policies and use your data solely for transaction processing.
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Legal Obligations:
We may be legally required to disclose information under applicable Bangladeshi law, court order, or regulatory request. In such cases, we provide only the minimum information necessary and make every effort to keep you informed.
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Technology & Service Partners:
Technology providers that operate the platform may have access to a limited amount of data. They work under strict confidentiality agreements and may not use any information they receive beyond its designated purpose.
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What We Never Do:
Your personal information is never sold or rented to advertisers, data brokers, or unrelated third parties. Your financial information is never used for marketing purposes, and no profiling is carried out without your consent.
Your Rights & Controls
At go 111, you have full control over your account and personal information. We believe every user should be informed and empowered when it comes to their data. Your key rights are described below.
Right to Access Your Data
You may request a complete copy of the data held in your account at any time. We will provide your information within 30 business days. To make this request, please contact our support team.
Right to Correct Your Data
If any information in your profile is incorrect or out of date, you can request a correction. Keeping your details accurate is important for your account security and payment processing. Many details can also be updated directly from your account settings.
Right to Erasure
Upon receiving an account closure request, we will delete all personal data beyond what is legally required within the defined timeframe. Certain financial transaction records may need to be retained for a limited period to meet regulatory requirements. This request can be submitted through our support channels.
Policy Updates & Contact
Go 111 reserves the right to update this Privacy Policy from time to time as needed. If any significant changes are made, we will notify you in advance via your registered mobile number or email. The effective date of the revised policy will always be clearly stated at the top of this page. Continued use of the platform after any changes will be considered your acceptance of the updated policy.
If you have any questions, concerns, or data requests regarding this Privacy Policy, please reach out to our support team. Our dedicated privacy team will process your request as promptly as possible. We are committed to maintaining a relationship built on transparency and trust.
For any privacy-related requests, email us at: support@go111.click — our team is available 24/7 and provides support in Bengali.
Get Started Safely on go 111
Your data is secure, your experience is safe. Join Bangladesh's leading entertainment platform today and enjoy a fully mobile-friendly environment.